Cancellation policy:
Please, note that there will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the "no show fee" on your credit card which is the total amount of requested services.

Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Payment option:
You can either pay cash in Euros after your services or you can prepay via credit card, VISA or Mastercard for all of your services, in this case let us know at least 10 days before your service and we can proceed with the credit card payment. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
Note: For transaction fees there will be a extra charge on the total rate.

By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below.

1. THE CONTRACT
All persons wishing to make a booking have carefully read and understand the Terms and Conditions that follow. By making a booking with our Company, you accept on behalf of yourself and all those named on the booking including minors and person under a disability to be bound by these Terms and Conditions. A booking is accepted and becomes definite only from the date when our Company sends a confirmation email. It is at this point that a contract between our Company and the Client comes into existence. Before your booking is confirmed and a contract comes into force, the Company reserves the right to increase or decrease the prices. These Terms and Conditions shall constitute the entire agreement between our Company and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein. The service to be provided is/are the tour(s) referred to in the booking confirmation.

2. PAYMENT /ACCEPTANCE OF BOOKING/CREDIT CARD
The Company must confirm acceptance of the Client’s booking in writing. Please refer to the confirmation email for details regarding final payment. Payment of the balance of the tour price is due on the end of each service that the client has booked. The clients credit card details are necessary to hold the booking, the credit card needs to be a valid one owned by a valid person. There will no charges at all on the clients credit card as our company needs only to confirm the booking. In case of expiration of the card before the date of the service the client needs to contact our company with a new valid card. Payment will have to be made cash at the end of the service or with Zelle unless prepayment promotions are going on during the year.

3. CANCELLATION OF A TOUR BY THE CLIENT
Any cancellation by a Client must be made in writing and be acknowledged by the Company in writing. The date on which the request to cancel is received by the Company or its Agents will determine the cancellation fees applicable.

Cancellation for Tours and Services: The cancellation fees are expressed hereafter as a percentage of the total tour price.

i) Cancellation 7 days or more before the services: 0% of cost of services booked. In case of prepayment LIFETIME CREDIT VOUCHER to the client.

ii) Cancellation less than 7 days before the services 100% of cost of services booked will be charged by the company.

4. COMPLAINTS
If a Client has a complaint against the Company, the Client must first inform the company at the earliest opportunity to allow the grievance to be rectified before any public display of the matter.

5. PRIVACY POLICY
The Company will provide personal information, as well as any personal information provided in relation topersons whose travel arrangements have been requested by the Client. The Company will do all reasonably possible in endeavoring to protect personal information.










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Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking driver with a luxury vehicle that would be able to explain all the sites to you but cannot accompany you in the historical or walk around with you. Upon request at an additional fee we can arrange a private guide for you during the day or part of the day.
  • • We do highly recommend a private guide if you visiting the Vatican (Vatican museums, Sistine chapel and St peter's basilica), please ask for the rate which changes depending on the size of the group.
  • • Rate does not include lunch, gratuities nor entrance fees
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • As with all museums, particular galleries of the Vatican museums can sometimes be closed without prior notice. In the case of a gallery being closed, your guide will take you to another section of the museums instead. If St. Peter's Basilica is being prepared for a mass or a special private event, the exit to and basilica itself can be closed without prior notification.
  • • While the Vatican Museums are equipped with elevators for wheelchair access, they are not conveniently located on the tour route and only give access to specific sections of the Museums. Please advise us if you have walking disabilities or if you are in a wheelchair. We can then work out a suitable alternative.
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking driver with a luxury vehicle that would be able to explain all the sites to you but cannot accompany you in the historical or walk around with you. Upon request at an additional fee we can arrange a private guide for you during the day or part of the day.
  • • We do highly recommend a private guide for Tivoli for the day.
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking driver with a luxury vehicle that would be able to explain all the sites to you but cannot accompany you in the historical or walk around with you. Upon request at an additional fee we can arrange a private guide for you during the day or part of the day.
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking driver with a luxury vehicle that would be able to explain all the sites to you but cannot accompany you in the historical or walk around with you. Upon request at an additional fee we can arrange a private guide for you during the day or part of the day.
  • • We do highly recommend a private guide if you visiting Pompeii OR Herculaneum please ask for the rate which changes depending on the size of the group.
  • • Pompeii may close part of the site to all visitors without warning. Tour of Pompeii is about 2 hours, involves a fair amount of uphill climbing, as well as walking on stone and ash. Please wear comfortable shoes and sensible clothes
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking driver with a luxury vehicle that would be able to explain all the sites to you but cannot accompany you in the historical or walk around with you. Upon request at an additional fee we can arrange a private guide for you during the day or part of the day.
  • • We do highly recommend a private guide if you visiting Pompeii OR Herculaneum please ask for the rate which changes depending on the size of the group.
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • Pompeii may close part of the site to all visitors without warning. Tour of Pompeii is about 2 hours, involves a fair amount of uphill climbing, as well as walking on stone and ash. Please wear comfortable shoes and sensible clothes.
  • • In case of bad weather or strong winds, Mount Vesuvius can be close to the public without prior notification. In case of closure, you agree to substitute this site with another site.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking driver with a luxury vehicle that would be able to explain all the sites to you but cannot accompany you in the historical or walk around with you. Upon request at an additional fee we can arrange a private guide for you during the day or part of the day.
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking driver with a luxury vehicle that would be able to explain all the sites to you but cannot accompany you in the historical or walk around with you. Upon request at an additional fee we can arrange a private guide for you during the day or part of the day.
  • • Rate does not include lunch, gratuities nor entrance fees
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking guide to enter and explain all the sites to you. Note that no transportation is included for the walking tours. Upon request we can add the vehicle as well at an additional cost and time.
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including a driver with a luxury vehicle to pick you up from the port to center of Rome, where you will continue on with your guide a walking tour of the city. At the end of the tour in the afternoon your driver will meet you again to take you back to the port.
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including a driver that speaks moderate English with a luxury vehicle to pick you up from the port and back to the port in the after.
  • • Rate does not include lunch, gratuities nor entrance fees.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

Before booking, please read our important notes and information about our services

  • • The rate is including an English speaking driver with a luxury vehicle that would be able to explain all the sites to you but cannot accompany you in the historical or walk around with you.
  • • Rate does not include meals nor gratuities.
  • • We need your credit card to hold the bookings but your card will not be charged, All rates are payable in cash (Euros only) at the end of each service. Traveler’s checks are also accepted. We do not accept credit cards. Please note we do NOT accept credit card payments on the day of your services and require cash payment in Euros only.
  • • Cancellation Policy: There will be no charge if you cancel your reservation by e-mail within at least 1 week before date of requested service. If is not done in these terms, our company reserves the right to debit the “no show fee” on your credit card which is the total amount of requested services. Once you fill out our reservation form and insert your credit card information, you are legally bound to a contract with us.

DRIVER-GUIDE /TOUR ESCORT /TOUR GUIDE:

Although we are proud that our drivers have been given the title “guide drivers” for their wealth of information, they are not allowed to accompany you into the historical sites, with the exception of an emergency.
It is our pleasure to provide private tour guides for individual or all historical sites upond request.
Tour escorts cannot accompany you into the historical sites, except in case of emergency. The Tour Escort Service should be requested ahead of time.
We use cookies to understand how you use our site and to improve your experience. By continuing to use our site, you accept our use of cookies, Website Policy and Terms & Conditions.OK
We care about your health! Taking our tours is your best option if you wish to stay extra safe.
Our vehicles are sanitized daily and before picking up any passengers. We make sure our drivers wear masks at all times, and they undertake periodic testing for Covid-19 every two weeks.
Our services are your best option if you want to tour Italy with your loved ones, in a private and safe way.
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